Allianz Africa: fighting insurance fraud

In an interview, Delphine Traoré, General Manager of Allianz Africa, stated that insurance fraud represents a major risk for insurance professionals. All the German group's entities have adopted a zero tolerance approach to fraud, with measures to fight it, such as :

• training employees in fraud detection and prevention
• appointing a team to manage and investigate detected cases of fraud
• implementing an automated tool and an alert system for the detection of fraud

D. Traoré also noted that, the shortfall in earnings from fraudulent acts is hard to quantify.