Digital technology, threatening 20% of insurance jobs in Thailand

According to General Insurance Association (GIA), one fifth of insurance jobs will be shed in the next five to ten years in Thailand, a situation accounted for, most likely, by the wave of digitization that has overwhelmed the financial sector in recent years. Growing competition is pushing insurers to reduce their operating costs by integrating in particlular artificial intelligence in workflows.

This trend is poised to pick up momentum in upcoming years as Thai government endeavors to place robotics at the core of its Thailand 4.0 project, a program designed to upgrade the economic sector as a whole.

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