Review of Senegalese insurers' services and rates

In Senegal, claims compensation scales are described as obsolete, a view shared by insurers and policyholders. The basic texts, capping allowances, have not been updated for almost 30 years. Throughout this period, only a few notes have been published to address specific problems.

On 4 December 2019, executives from the financial services quality observatory (OQSF) and from the insurance directorate met for a five-day workshop. Participants were asked to discuss the new scales that would apply to insurance. Policyholders and insurers have great expectations to improve the situation which would result in better compensation for some and a rate increase for others.

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