RMA launches a motor claims management center in Morocco
The Royale Marocaine d'Assurance (RMA) has opened a motor claims management center in the Kingdom.
The new project, called RMA Services, aims to facilitate the claims management process by offering a single point of contact. The goal is to bring together in one place all the parties involved in the repair process.
The operation is carried out in five stages:
- welcoming the insured in the center and meeting with an advisor
- explanation of the procedure to be followed and contractual coverage provided
- assessment of the car and determining the time and cost of repairs
- provision of a replacement engine, if the insured's coverage so provides
- management of the repair of the damaged vehicle
The new service is currently available in Casablanca. It will soon be extended to other cities in the country.
Read also | Moroccan insurance market
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Tue, 23/11/2021 - 14:39
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