Africa Re announces the vacancy for the position of Claims Assistant (Cairo, Egypt)

Africa Re

Africa Re announces the vacancy for the position of Claims Assistant

Job: Claims Assistant

Job location:Cairo, Egypt

Responsibilities: The successful candidate shall assist Claims Manager in the processing, maintenance and update of Claims Files & Records. credit control function, following up with the missing statements, preparing the requested reports.

Duties/Job details:

The main duties of the Claims Assistant shall comprise amongst others the following:

  • Review and acknowledge claims notification received from cedants and brokers
  • Maintain proper records of all claims notification and follow up to logical conclusion
  • Keep an audit trail of all reported claims
  • Ability to manage a portfolio - prompt review of reported claims and analyses of policy liability
  • Respond promptly and accurately to client and broker queries
  • Prompt processing of reported reinsurance claims recoveries and ensure reinsurance share are correctly calculated
  • Prepare claims files for management review and approvals
  • Reconciliation of cedants and brokers accounts
  • Follow up on claim payments and communicate efficiently to cedants and brokers
  • Provide and deliver quality services to cedants and brokers.
  • Prompt process and monitor the development of the outstanding claims provision
  • Prepare progress reports on claims development and any other management claim reports
  • Prompt request of claims supporting documents
  • Manage the follow up and reconciliation of cash call credit refunds
  • Any other duties as may be assigned by the supervisor from time to time.

Main competencies required for this position:

  • Intimate knowledge of appropriate insurance and reinsurance principles, practices and laws as applicable to different lines of business;
  • Good oral and written communication;
  • Good skills in business software tools: Word, Excel, Power Point, RMS.
  • Client orientation and centricity
  • Active listening and ability to respect and take orders from direct supervisors
  • Good communication skills
  • Ability to work in a diversified environment

Qualifications and professional experience:

Applicants shall be holders of:

  • University Degree in relevant fields (in Accounting, Insurance, Actuarial Science, Statistics, Economics or any other numerate degree).
  • Good knowledge of claims in Reinsurance/ Insurance companies
  • 2 Years of practical experience in a claims role
  • Experience in re/insurance companies will be an advantage
  • Relevant professional qualifications will be an added advantage
  • Fluent in English and working knowledge of French and/or Arabic will be an added advantage;
  • Nationals of Members state of Africa Re

Salary and benefits:

  • Competitive Basic Salary on the Corporation’s Support Staff Grade Level
  • Variable pay (Annual Performance Bonus)
  • Joint contribution to the Provident Fund (7% of the basic salary paid by staff and 14% by the employer)
  • Children education subsidy for each child up to 26 years (maximum 4 children)
  • Medical cover for staff and recognized dependents;
  • Transport Allowance
  • Housing Allowance
  • Inflation Adjustment allowance that may increase or decrease depending on the economic situation and inflation.

Procedure for application:

Interested candidates for this position are requested to visit the Africa Re website (africa-re.com/career) to complete the employment form and upload their curriculum vitae. The Company reserves the right to appoint at the advertised level or at any other level that may suit the profile, qualifications and experience of the successful candidate.

Closing date for receiving applications: 8th January, 2023

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