Atlas Magazine December 2007

Human capital, a priority

The world is changing. And so does the insurance business. This affects corporate functioning itself, work organisation, know-how and the training process.

Surveys have been implemented to monitor the trend, cope with its constraints and anticipate its consequences. This prospective approach implies a new design of the job market and comprehensive strategies for human capital management.

In today's globalized world, no one can afford to ignore the component of upgrading given the mutations underway, especially not the emerging countries.

In these countries, the success of the restructuring process launched is directly linked to the men entrusted with its implementation. The issue is crucial for insurance companies. The current status quo is rather worrisome.

Numerous obstacles are still there. Corporate size and its financial resources do not allow large-scale investments in competency training. The conventional processes for the transmission of knowledge among generations have run out of steam. The training schemes set up are often inefficient and inadequate.

The management of human resources is strained by the absence of a clear prospective vision. Training is not yet regarded as a priority. Eventually, the sector remains hardly attractive. It is struggling to drain competency or to establish competent staff loyalty.

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