Magazine date:
Apr 2016 The firm Ernest & Young has conducted a survey on the quality of the staff hired by insurers. The survey found that insurance companies are faced with a serious shortage of qualified staff, a situation that is detrimental to the areas of distribution, marketing, actuarial science and new technologies.
Ernest & Young has established direct link between the hiring of non-qualified or untrained staff and the rising number of fraud cases that affect the motor and health classes of business in particular. Insurers are mobilizing in order to counter this scourge by sharing information through joint data bases.