Magazine date:
Jul 2017 During its first year in office, the insurance mediator has reported 94 claims, only 32 of which are eligible for mediation. Nearly 45% of the claims have culminated in solutions favorable to policyholders.
Most of the claims pertain to guarantee declination. Damage assessment comes second, followed by issues regarding termination or premium withholding.
Set up in early 2016, the position of insurance mediator is designed to coach and support the insured who are victims of abuse committed by insurers.
Plus de news