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In this regard, training becomes “the key word” for insurance corporate. It takes various shapes including recycling, ongoing training, initiation, upgrading, insurance jobs, multimedia, etc.
According to a survey conducted by Earnest & Young in April 2014, 54% of corporate leaders of developed countries estimate that training has become a major priority. The same study has also found that training needs in emerging countries are much bigger with rates higher than 63%.
The shortage of skilled staff has affected mature countries as well as developing countries.
In India, in areas such as risk underwriting and management, job vacancy rates amount to 25%.
Swiss insurance industry is also sustaining a shortage in skilled labor. By mid-June 2014, the Swiss market was seeking 1219 posts for hiring, 117 of which were executive positions.
Evolution of the profiles sought by insurance companies
Nowadays, policyholders are seeking the less expensive solutions that best meet their needs. This dual requirement compels insurers to come up with products that are adapted to the expectation of every segment of customers.
The new approach has a direct impact on the qualification of the staff tasked with product design and sale. Predominantly technical and commercial, the teams are required to be mindful of their policyholders.
This change in the skills sought by insurers has paved the way for the recruitment of specialists in sale, marketing and communication.