Insurance fraud comes at a high cost to Aviva

Aviva has identified a 13% increase in fraudulent claims in 2021. The insurer has listed more than 11 000 cases for a total cost of 122 million GBP (164.6 million USD).

The majority of such false claims (60%) relate to motor insurance. Homeowner's and third party liability insurance have also been targeted by fraudsters.

The increase of fraud in 2021 is mainly due to the decrease of income during the closing and lockdown seasons.

The U.K. group continues to strengthen its measures to combat insurance fraud [4]. Aviva is currently investigating another 16 700 suspicious claims.