The shortage of qualified insurance personnel

A shortage of qualified personnel occurs when demand for labor exceeds supply. In insurance, this situation is particularly prevalent in most countries, irrespective of their level of development.

France: The 2022 survey by the Observatory of the Evolution of Insurance Professions (OEMA) regarding shortage occupations in the insurance sector reveals a reversal in the trend. Contrary to previous years, which were marked by a shortage of qualified personnel in the digital professions, it is the activities of auditing, asset management, actuarial science, technical studies and data sciences that were most affected by the shortage in 2022.

Canada: According to the Insurance Institute of Canada, nearly 30% of employees in the non-life sector are over the age of 50. According to projections, a quarter of employees in this sector and a third of managers plan to retire by 2027, making it all the more urgent to replace these departures with younger staff trained to meet new business needs.

United States: According to Bureau of Labor Statistics forecasts, the insurance industry is likely to lose more than 400 000 employees by 2026.

Switzerland: Various indicators assessed by the Swiss Insurance Association (SIA) reveal a shortage of qualified personnel in 30 of the 38 insurance-related professions. The percentage of vacancies has risen to 34%, mainly in the "IT and media specialists" professions. Replacement needs are also affecting 39% of professions, representing a significant challenge for the Swiss labor market.

Qualified personnel: France's top shortage occupations in the insurance industry

Source: Observatory of the Evolution of Insurance Professions