Magazine date:
Jan 2014 Zurich Insurance has presented its strategic plan for the 2014-2016 period. Despite an unfavorable economic environment, the group will seek to maintain its overall profitability. Operating return on shareholder’s equity should be set between 12% and 14%, compared to 16% in recent years. Dividends paid to shareholders remain high. The insurer is willing to target important customers, medium-sized companies and private clients. Repositioning on the market has been scheduled in order to increase turnover. The group nevertheless admitted that the combined ratio and the development of its American subsidiary, Farmers, will be below expectations.