Magazine date:
Nov 2018 APA insurance is hiring - claims officer:
- Name of the company: APA insurance
- Country: Kenya
- Job: Claims officer
- Required qualifications:
- Business Related Degree preferably in Insurance/Actuarial Science
- ACII/CPA/CFA/FIA or FRM
- At least 1-year relevant experience
- Negotiation skills
- Communication and interpersonal skills
- Time management skills
- Analytical skills
- Problem solving skills
- Job description:
- Recording all claims in the claims register
- Reviewing Cheque requisition to enhance the claims process
- Initiating the claim process as the service level agreement
- Initiating the processing of benefits as per SLA
- Attending to walk – in clients
- Acknowledging all claim notifications within 24 hours
- Ensuring that cheques are delivered to clients within the set out SLA
- Responding to customers’ requests and queries via email, phone and letters
- Maintaining accurate records pertaining to claims (creating files, storage and retrieval)
- Compiling quarterly re-assurance claims and re-assurance recoveries
- Preparing Internal and External Audit/Actuarial data
- Offer online on : 04 december 2018
- Contact : recruitment [at] apollo [dot] co [dot] ke