La Marocaine Vie introduces new measures for its customers

Following the outbreak of the coronavirus, La Marocaine Vie has adopted a series of measures for its clients:

• Upon request, the policyholders may benefit from a three-month deferral of health and pension premiums, including the maintenance of the guarantees covered during the deferral period.
• The policyholders may benefit from a three-month suspension of scheduled payments on their savings product.
• The medical and pharmaceutical procedures related to COVID-19 will be covered in accordance with the measures announced by the Moroccan Federation of Insurance and Reinsurance Companies (FMSAR).
• Requests for compensation and health coverage will be handled via the following e-mail address: sehha.lmv@socgen.com.
• Extension of the deadline for sending sickness files from three to six months.
• Requests for savings/pension contributions will be processed online (ventilationcotis.retraite@socgen.com).
• All requests for services will be answered via the e-mail address demanderachat.lmv@socgen.com.
• On-going customer service at relationclient.lmv@socgen.com.